Privacy Policy

At Rive Clair Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how it is used, and how it is protected.

1. Information We Collect

When you complete a form on our website or through our Facebook, Instagram, or Google advertisements, we may collect:

• Full name
• Phone number
• Email address
• Address (if provided)
• Information about your project (windows, doors, replacement, renovation, etc.)
• Any other information you voluntarily provide

2. How We Use Your Information

We use your information solely to:

• Contact you
• Answer your questions
• Prepare a free estimate
• Schedule a consultation or site visit
• Follow up on your request
• Improve our customer service

We do not send promotional communications without your consent.

3. Advertising, Analytics and Cookies

Our website may use the following tools to improve your experience and measure advertising performance:

• Meta Ads (Facebook & Instagram)
• Google Ads
• Google Analytics
• Meta Pixel
• Google Tag Manager
• Cookies and similar technologies

These technologies help us understand how visitors use our website and improve our advertising campaigns.

You may disable cookies at any time through your browser settings.

4. Sharing Your Information

We never sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers who help us operate our business, including:

• Our web hosting provider
• Our advertising platforms
• Our lead management tools
• Our technology service providers

These partners are required to protect your information in accordance with applicable laws.

5. Data Retention

We retain your personal information only for as long as necessary to process your request or comply with legal obligations.

6. Information Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of data transmission over the Internet can be guaranteed to be completely secure.

7. Your Rights

In accordance with applicable Canadian and Québec privacy laws, you may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information where permitted by law

To exercise these rights, please contact us.

8. Links to Other Websites

Our website may contain links to external websites. Rive Clair Inc. is not responsible for the privacy practices of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes to our services, business practices, or legal requirements.

The latest revision date will always appear at the top of this page.

Contact Us

For questions regarding this Privacy Policy or the way we handle your personal information, please contact: